Hi, as the title says, when streaming to the jellyfin app an a fire TV, the video freezes every two minutes. This happens when direct streaming, so it shouldn’t be a transcoding issue. Useing the website it works just fine. Any idea how I can find out what this is?

Edit: I just noticed, when forcing transcoding by limiting the quality (Bitrate) on the client to lower values, it does not freeze…

  • thelittleblackbird@lemmy.worldEnglish
    7·
    2 years ago

    Hi,

    Every time it happened to me was either transcoding, either a real poor network speed.

    I would double check the transcoding option

      • rambos@lemm.eeEnglish
        3·
        2 years ago

        There is an option to disable transcoding completely, try that. Also check is it working with subtitles disabled.

        I used to have issues sometimes when I had rpi4 as media server

        • momsi@lemmy.worldOPEnglish
          2·
          2 years ago

          tried with transcoding disabled, no joy, still freezes. Subtitles were also disabled, I rarely watch with subtitles. Edit: I just noticed, when forcing transcoding by limiting the quality (Bitrate) on the client to lower values, it does not freeze

  • PlantObserver@lemmy.worldEnglish
    2·
    2 years ago

    Edit: whoops, just realized you said freezing not crashing, and probably have a separate issue. I’ll leave this here in case it helps anyone that finds this thread with crashes a couple minutes into videos.

    Had this issue ages ago, then my dad did too a year later on a different client version. Manually changing the “preferred media player” option fixed it on my firestick 4k, 4k Max, and my dads standard firestick.

    Jellyfin app>settings menu>Playback>Video section>preferred media player>libVLC (in my case, Exoplayer seemed to be causing the crashes approx 2 years ago but you can try both, I just tried exoplayer again and it doesn’t seem to be crashing either when set manually now so it may have been patched)

  • SchizoDenji@lemm.eeEnglish
    31·
    2 years ago

    What is the bitrate of the file and what is the bandwidth of your router?

    • momsi@lemmy.worldOPEnglish
      1·
      2 years ago

      Bitrate varies, some files work, some don’t. Even in one season of a show episode 1 streams perfectly fine, episode 2 freezes every 2 mins.
      Bitrate of a file is around 8Mbps, local bandwidth is 1Gbps.

  • om1k@sopuli.xyzEnglish
    11·
    2 years ago

    you could double check the codec with mediainfo. also check it is mp4.

      • om1k@sopuli.xyzEnglish
        21·
        2 years ago

        that surely is the issue. you can convert it to mp4 with ffmpeg: ffmpeg -i input.mkv -c copy output.mp4 If you want to keep subtitles this will probably work: ffmpeg -i input.mkv -map 0 -c copy -c:s mov_text output.mp4

  • dlpkl@lemmy.worldEnglish
    39·
    2 years ago

    I was having freezing and stuttering issues with the Jellyfin app on androidTV. Eventually I just switched to Plex and Emby and I’ve never had an issue.