artyom

Uh huh, and where else do you purport to find those certainties

that were sold under the promise of all access to their services, now need an extra subscription to use their new LLM chat box, Lumo

They still have access to all of the services they were promised, and many more.

Linux users, despite being a very important part of their user base, have zero official tools for Proton Drive syncing.

I really don’t think that can be considered as “user hostile”. It’s not like they had it and took it away later. A con? Sure.

Proton Mail users frequently have their accounts locked for no reason whatsoever, other than vague statements about the ToS.

Sauce?

Can you show me where they announce they’re “operating” under US law and not just complying with US requests provided Swiss warrants?

Can you provide an example of “user hostile things”? Other than complying with law enforcement as little as humanly possible?

What does US law have to do with anything? Proton is based out of Switzerland.

They weren’t acting based on law, they were acting out interest for themselves and their users. Letting people use Proton accounts for nefarious interests doesn’t benefit anyone.

I don’t know. But I don’t think there’s any legitimate reason to rule that out.

There’s no legal pressure here. Just a request. A request that it makes sense for them to respond to, for the sake of their own users.

What service do you think isn’t subject to legal pressure? Because I guarantee they are. Every country complies with international court orders to some degree. Proton only complies with the law as far as they absolutely have to. They often successfully challenge these court orders as well. Switzerland is as good as it gets. That’s why it’s such a big part of their advertising. They’re notorious for this.

Yeah I mean what’s the alternative? Just allowing ALL Proton accounts to continue to be abusive until proven otherwise? How do you think that would impact not only the company but also the users/customers of that company? They were temporarily suspended, and reinstated after investigation.

You can blame them for being slow but I don’t think you can reasonably assert that they’re malicious, which I think is the implication.

There is no nuance in American politics. Only tribal culture wars. You’re team red or team blue. Simple as. Something good? Claim your team. Something bad? Blame the other team. That being said, Andy is not American.

Or, possibly because he legitimately thought it was a good choice? Even if misguided. Is that not a possibility?

The author omitted the complete statement from Reddit:

Hi everyone,

No, Proton did not knowingly block journalists’ email accounts. Our support for journalists and those working in the public interest has been demonstrated time and again through actions, not just words.

In this case, we were alerted by a CERT that certain accounts were being misused by hackers in violation of Proton’s Terms of Service. This led to a cluster of accounts being disabled.

Because of our zero-access architecture, we cannot see the content of accounts and therefore cannot always know when anti-abuse measures may inadvertently affect legitimate activism.

Our team has reviewed these cases individually to determine if any can be restored. We have now reinstated 2 accounts, but there are other accounts we cannot reinstate due to clear ToS violations.

Regarding Phrack’s claim on contacting our legal team 8 times: this is not true. We have only received two emails to our legal team inbox, last one on Sep 6 with a 48-hour deadline. This is unrealistic for a company the size of Proton, especially since the message was sent to our legal team inbox on a Saturday, rather than through the proper customer support channels.

The situation has unfortunately been blown out of proportion without giving us a fair chance to respond to the initial outreach.

I honestly can’t tell if you’re being sarcastic. From what I know, it makes perfect sense.

The images are unnecessary, we all know what’s happening with Epstein and we’re all capable of clicking links.

What about this situation doesn’t make sense?

Ah, so we’re going with conspiracy theories, eh?

Why would somebody smart enough to evade capture, and dump the weapon in the woods, leave a cutesy little note on the cartridge clearly identifying their political beliefs?

I think they identified their political beliefs when they murdered a right wing talking head. That was the whole point.

Yes, it is the lazy way to secure accounts. No defense there.

Yeah this is the cancer that is email 2FA.

Unfortunately email is the only way they have to verify your identity. No email, no account. But this is very much not exclusive to Rockstar.

I changed my email a couple of years ago and it’s absolutely astonishing how many companies are completely unequipped to deal with someone changing or deleting their email account.

There are plenty of music services that aren’t trying to do that.